Question 1

What exactly is Botajon?

Accepted Answer

Botajon is a video-first travel discovery and booking platform. Think of us as the next generation of Online Travel Agencies (OTAs). Instead of staring at endless text lists and static photos, you watch curated videos from top travel creators to experience a destination, and then instantly book the absolute best hotels directly through our platform.

Question 2

Why should I book through Botajon instead of Booking.com or Expedia?

Accepted Answer

Two reasons: Curation and Price. Major OTAs show you thousands of mediocre hotels, causing decision fatigue. We filter out the noise and only show you hotels rated 7.0 or higher in premium, safe neighborhoods. Furthermore, we bypass traditional OTA markups to offer you a 10% discount just for signing in, plus a welcome discount for your first sign up .

Question 3

How do I get the 20% discount?

Accepted Answer

It's simple. Create a free Botajon account. Once signed in, you immediately unlock our exclusive 10% member pricing on all hotels. Additionally, as a new user, you will receive a one-time 10% coupon code to apply at checkout, stacking your savings. Let as know if you have not recived yet the coupon.

Question 4

Are the hotel reviews and ratings real?

Accepted Answer

Yes. We aggregate verified, post-stay reviews from across the web. We enforce a strict baseline: if a hotel drops below an 8.0 overall rating, it is removed from our platform. You are only choosing from the best.

Question 5

What is 'Botajon Care' (Coming Soon)?

Accepted Answer

Soon, we will launch Botajon Care, a feature designed to protect your trip. It will provide automated weekly alerts regarding local weather shifts, public transport strikes, and major live events, alongside an AI Travel Assistant to help you on the ground.

Question 6

Is my payment secure?

Accepted Answer

Absolutely. We use industry-leading, bank-level encryption for all transactions. Your booking is instantly confirmed with the hotel property, guaranteeing your stay.

Question 7

Who handles my customer service if I need to change my booking?

Accepted Answer

We do. Botajon provides dedicated support for all bookings made through our platform. You don't have to fight with automated phone trees; our team is here to assist with modifications or cancellations based on the hotel's specific policy.

Question 8

Can I change the dates or room type of my booking?

Accepted Answer

Because we offer highly discounted, live-market rates, modifying dates or room types requires a Cancel and Rebook process. If your booking is marked as Refundable and is within the free cancellation window, our support team can cancel your current stay for a full refund so you can book your new dates. If your booking is Non-Refundable or past the cancellation deadline, dates and room types cannot be changed.

Question 9

Can I change the guest name on my booking?

Accepted Answer

Yes. If you made a typo or need to transfer the booking to another person, our support team can instantly update the Lead Guest's first name, last name, and email address up until the check-in date.

Question 10

How do I make money?

Accepted Answer

We offer a revenue-sharing model based on bookings generated through your destination pages. When a user is inspired by your featured video and books a hotel on Botajon, you earn a commission on that booking. Contact our partnerships team for specific split details.

Question 11

Do I have to handle customer service for the people who book?

Accepted Answer

Not at all. You focus entirely on creating incredible, authentic travel videos. Botajon handles the entire booking flow, the live pricing, the hotel curation, and all customer service inquiries.

Question 12

What exposure do I gain on Botajon?

Accepted Answer

Your licensed video, full profile, and social media links are featured prominently on our high-traffic destination pages. You gain exposure to a high-intent, travel-ready audience, driving organic traffic directly back to your primary social channels.

Question 13

What kind of content do you need from me?

Accepted Answer

We require the licensed rights to use your high-production, vertical or horizontal video content that accurately showcases the 'vibe' of specific destinations. We also ask that you promote your Botajon destination link on your social channels to drive your audience to your curated page.

Question 14

Do I lose the rights to my videos?

Accepted Answer

No. You retain full ownership of your content. You are simply granting Botajon a license to feature your videos on our platform as top-of-funnel inspiration for our booking engine.

Question 15

What happens if I decide to end the collaboration?

Accepted Answer

Termination is handled transparently. Your videos and profile will be removed from the Botajon marketplace. Any pending commissions from bookings already made via your inspiration will be paid out in full according to our standard payment terms.

Question 16

I forgot my password. How can I reset it?

Accepted Answer

You can access the forgotton password page here 
https://botajon.com/recovery
 and follow the steps to request a reset password link to be sent to the email address associated with your account.

Question 17

I am having issues with my account I need assistance.

Accepted Answer

Please contact 
support@botajon.com
 with your problem. Please include what is happening and what you are wanting to happen so that we can understand your problem and solve it as quickly as possible.

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Questions?

For Travelers

For Influencers (Creators)

Account and technical

Didn't find what you need?